Survey Reveals Consumer Confusion About Mortgage Process
Monday, February 21, 2011 | Comments Off
More than two-thirds of Americans (70.6 percent) believe access to affordable mortgages is a serious problem, according to a new survey by MortgageMatch.com. Respondents also say that the most challenging aspect of getting a mortgage is understanding the mortgage process and dealing with the lenders’ requirements, ranking it more challenging (32.3 percent) than getting the mortgage itself (23 percent) and negotiating the sale price on a home (25.3 percent). More than three out of four recent homebuyers (79 percent), especially those earning more than $50,000 a year, report that getting a mortgage was more difficult than they expected.
To add to the confusion, nearly one-fourth (22.9 percent) of buyers say applying for a mortgage was challenging because their lender kept changing the documentation requirements, while 21.6 percent say their lender used too much technical jargon and 20.7 percent say it was difficult to find a lender that was easy to work with. Borrowers considered these problems more challenging than the amount of time it took to fund a loan (19.1 percent) and qualifying for a loan due to their credit rating (6.9 percent).
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